Terms & Conditions

(1) The lessor ("the Company") shall rent out the rental vehicle ("the Rental Car") to the lessee in accordance with these Rental Terms ("the Terms"). Any matters not stipulated shall be governed by applicable laws or general practices.

(2) The Company may respond to special agreements provided they do not conflict with the spirit of the Terms, laws, or general practices. Special agreements take precedence over the Terms. The rental certificate is not such a special agreement: it records the handover and summarises these Terms, and does not vary them.

(3) These Terms form part of the rental agreement. By making a booking, the lessee agrees that these Terms form part of it.

(4) On request the Company will without delay provide the lessee with these Terms in writing or electronic form (Civil Code art. 548-3).

(1) The lessee may apply for a reservation by indicating vehicle class, rental start date/time, rental location, rental period, return location, driver, need for child seats or accessories, and other rental conditions, using a method prescribed by the Company.

(2) The Company shall respond within the limits of available Rental Cars. Unless specifically approved, the lessee shall pay the prescribed reservation deposit.

If the lessee wishes to change any Rental Conditions, they must first obtain the consent of the Company.

(1) The lessee or the Company may cancel the reservation.

(2) If more than one hour passes from the reserved start time without a Rental Agreement, the reservation is deemed cancelled.

(3) If the reservation is cancelled due to the lessee's convenience, a cancellation fee applies according to the Company's separately published Cancellation Policy (see the FAQ or Commerce Disclosure pages).

(4) If cancelled due to the Company's convenience, the Company shall refund the deposit.

(5) If cancelled due to reasons beyond both parties' control (accidents, theft, natural disasters, etc.), the Company shall refund the deposit.

Except for cases in Article 4, neither party shall make claims against the other for cancellation or failure to conclude the Rental Agreement. This does not apply where the cancellation or failure is due to the Company’s intent or gross negligence, in which case the Company shall compensate the lessee for the loss ordinarily arising.

(1) The lessee may apply through travel agencies or partner companies ("Agents").

(2) Changes or cancellations must be made through the same Agent.

The Company may operate an Ambassador / promo code referral programme. Lessees who use a valid promo code at the time of reservation may receive related discounts, and the corresponding Ambassador may receive a commission. The lessee's legal responsibilities and contractual relationship with the Company shall not be affected by the use of any promo code.

(1) The agreement is concluded when lessee and Company agree on rental conditions per the Terms and price list. Does not apply if no cars are available or lessee/driver falls under Article 8, #1 or #2.

(2) Upon conclusion, the lessee shall pay the rental fee per Article 10, #1.

(3) Per Ministry of Land, Infrastructure, Transport, and Tourism directives, the Company will record the driver's name, address, license type and number in the rental register. The Company may request the driver's license and a copy thereof.

(4) The Company may request supplementary documents and copies.

(5) The Company may request a mobile phone number or other contact details.

(6) The Company may designate the payment method.

Extensions of the rental period must be requested in advance and approved by the Company. Approval depends on whether the vehicle is still available; see Article 22 for related fees.

(1) The Company may refuse if the lessee or driver:

• fails to present a necessary driver's license;
• appears to be under the influence of alcohol;
• is suspected of being under the influence of drugs or stimulants;
• intends to accompany a child under 6 without a child seat;
• is recognised as a member of an organised crime group.

Note: The Company offers infant car seats and booster seats as free rental options — please select these when booking.

(2) The Company may also refuse if the driver at reservation differs from that at conclusion, there is a record of non-payment, the lessee has previously breached Article 17, or there is another ground comparable to those in the preceding paragraph.

(3) If any of the above apply and a reservation exists, it is cancelled and the lessee pays the cancellation fee; the Company refunds the deposit.

(1) The rental agreement is concluded under Article 7. This Article governs performance: the Company hands the vehicle over once the lessee has paid the rental charge. The deposit applies toward it.

(2) Handover takes place at the time and place specified in Article 2, #1.

(1) The rental fee includes:

• basic fee;
• plan participation;
• special equipment fee;
• one-way fee;
• fuel charge;
• delivery/pick-up fee;
• other fees.

(2) The basic fee is based on the rate filed with the local transportation bureau chief. Rates at reservation time apply even if later revised.

1. The lessee shall pay the security deposit together with the rental fee. The amount is set per vehicle in the fee schedule and is shown during booking and on the rental certificate.
2. After the vehicle is returned, the Company shall deduct from the security deposit any unsettled charges — actual ETC tolls, refueling service fees, penalties or fines arising from traffic violations, vehicle damage, and other outstanding amounts — and refund the remainder to the credit card used for payment within one month of the return date. The card-processing fee shall be borne by the Company.
3. Where the Company makes a deduction, it shall give the lessee an itemised breakdown and the basis on which each amount was calculated. If the deductions exceed the deposit, the lessee shall pay the shortfall within 14 days of the invoice.
4. At the lessee’s request, post-return charges may be settled separately in cash or by bank transfer instead of being deducted from the security deposit.

(1) The lessee must obtain prior consent for changes after conclusion.

(2) The Company may refuse changes that interfere with operations.

(1) The Company rents out vehicles inspected under Article 48 of the Road Transport Vehicle Law (periodic inspection and maintenance).

(2) The lessee or driver shall confirm proper maintenance via inspection form.

(3) The Company shall immediately carry out any required maintenance found during inspection.

(4) The lessee or driver shall properly install child seats at their own responsibility.

(1) The Company shall issue a rental certificate upon handover.

(2) The lessee or driver shall carry it during the rental period.

(3) If lost, they shall immediately notify the Company.

(4) The certificate must be returned when the car is returned.

(1) The lessee or driver shall use and store the car with the duty of care of a prudent manager from handover until return.

(2) Toll roads, parking, and other paid services shall be paid directly by the lessee or driver to the service provider.

(3) Where a toll road operator, car park operator, filling station or other service provider enquires about an unpaid charge identified by the registration number and the date and time of use, the Company may provide that operator with the lessee’s name, address, telephone number and the rental dates. The lessee agrees to this.

The lessee or driver shall inspect the car before use each day per Article 47-2 of the Road Transport Vehicle Act.

The lessee or driver shall not:

• use the car for a transportation business without approval;
• allow unauthorised drivers;
• sublease the car or use it as collateral;
• forge license plates or modify the car;
• use it for racing or towing without approval;
• take the vehicle onto a circuit or any other race track — including track days and experience drives — without the Company’s prior consent;
• drive on a beach, sand, a riverbed or anywhere other than a road;
• refuel with any fuel other than the type specified by the Company (the specified fuel is shown on the rental certificate and at the filler cap);
• exceed the seating capacity or the maximum load of the vehicle;
• carry a pet (no vehicle in our fleet accepts pets);
• smoke inside the vehicle (all vehicles are non-smoking, e-cigarettes included);
• violate laws or public order;
• insure the car without approval;
• take the car outside Japan;
• or breach any other provision of these Terms.

Where the vehicle has been smoked in, the lessee shall bear the actual cost of professional cleaning and deodorising together with the rental income lost while that work is carried out. The Company may instead charge the fixed smoking cleaning and deodorising fee set out in the fee schedule. Where actual cost is charged, the Company provides the contractor’s quotation or invoice.

Where a pet has been carried in the vehicle, the lessee shall bear the actual cost of professional cleaning and deodorising, including the rental income lost while that work is carried out.

Where the vehicle has been driven on a beach, on sand, on a riverbed or anywhere other than a road, the lessee shall bear the full cost of the resulting damage, corrosion from salt included.

Where the seating capacity or the maximum load has been exceeded, the lessee shall bear the full cost of the resulting damage. Where the Company becomes aware of a breach of law it will report it to the police, and will also claim any loss the Company suffers as a result.

(1) If the lessee or driver parks illegally, they must report to police, pay the fine, and bear all related costs (towing, storage, retrieval).

(2) If the Company is notified, it will instruct the lessee to move or retrieve the car. If they do not comply, the Company may retrieve it.

(3) If the rental period is exceeded due to illegal parking, the lessee shall pay additional rental fees.

(4) If the lessee fails to comply, the Company may terminate the rental agreement and demand immediate return.

(5) The Company may provide personal information to police as necessary.

(6) If the Company is ordered to pay a parking fine under Article 51-4 of the Road Traffic Law, the Company will charge the lessee the parking violation-related fees by the specified due date.

(7) If the lessee fails to pay by the due date, the Company may refuse future rentals.

Vehicle location data — what is collected, the purposes it may be used for, who it may be disclosed to, how long it is kept, and the lessee’s own right to request disclosure — is governed exclusively by Article 34-2.

(1) The lessee or driver agrees the car may have a dash camera. Uses:

• accident verification;
• driving condition confirmation;
• anonymised marketing analysis.

(2) The Company may disclose dashcam data if legally required.

(3) The car may have a vehicle communication system from the manufacturer allowing the manufacturer to obtain vehicle condition data.

(4) The Company may receive and use such vehicle condition information.

(1) The lessee or driver shall return the car to the designated return location by the end of the rental period.

(2) Failure to do so requires the lessee to compensate the Company.

(3) If unable to return due to force majeure, the lessee must contact the Company immediately.

(1) The lessee or driver shall return the car in the presence of the Company's representative, in the same condition as at handover (excluding normal wear and tear).

(2) They must confirm no personal belongings remain inside.

(3) Where rubbish beyond the ordinary has been left in the vehicle, a disposal charge of ¥8,000 applies.

(4) Where the interior is soiled beyond normal use — vomit, bodily fluids, heavy staining or odour included — the lessee shall bear the actual cost of professional cleaning and the rental income lost while that work is carried out.

(5) Personal belongings left in the vehicle are kept for 30 days. The Company notifies the lessee at the contact details they gave that it is holding the items and how to collect them. Where they are still uncollected 30 days after that notice, the Company may dispose of them. Passports, identity documents, credit cards and comparable items are not disposed of but handed to the nearest police station. Postage and a handling charge are payable by the lessee if return is requested.

(6) Where the Company empties the waste-water tank of a camper on the lessee behalf, the service charge set out in the price list applies.

(1) Extension fees comprise the difference in total rental fees for the extended period and, if enrolled in the exemption compensation system, the difference in exemption fees.

(2) If the period is extended without the Company’s approval, the lessee pays, in addition to the extension charge, 20% of the daily basic rate for each hour of overrun, capped at one day’s basic rate. Where the overrun prevented the Company from meeting another booking, the business indemnity in the fee schedule also applies.

(3) Any unpaid amounts must be paid immediately at return.

(4) If the fuel has not been replenished, the lessee pays the actual cost of the fuel added by the Company plus the refuelling service fee in the fee schedule.

(1) If the return location changes with approval, the lessee bears vehicle transport costs.

(2) If the vehicle is returned to a place the Company has not approved, the lessee bears the actual cost of transporting the vehicle back. Where the recovery prevented the Company from meeting another booking, the business indemnity in the fee schedule also applies.

(1) If the car is not returned after the rental period, the Company may take legal action and register the incident with the Japan Rent-A-Car Association (一般社団法人全国レンタカー協会).

(2) The Company may confirm the car's whereabouts via GPS or enquiries with the lessee's family, relatives, or workplace.

(3) The lessee bears all recovery and search costs.

(1) The lessee or driver shall stop immediately upon detecting any abnormality, contact the Company, and follow its instructions.

(2) If due to the lessee's or driver's intentional act or negligence, the lessee shall compensate the Company.

(3) If the breakdown existed before the rental, the Company shall offer a replacement.

(4) If no replacement is received or provided, the rental agreement terminates and the Company refunds the remaining rental fee.

(1) If an accident occurs, the lessee or driver shall stop immediately, take all legally required actions, and:

• report to the Company immediately;
• arrange repairs at the Company's designated facility;
• cooperate with investigations and submit required documents;
• obtain the Company's approval before any settlement.

(2) The lessee or driver must report the accident to the police and notify the Company immediately. Both are required in every case.

(3) The Company notifies its insurer and carries out the necessary procedures. Where the lessee settles or otherwise agrees with a third party without notifying the Company, any loss arising from that is borne by the lessee.

If the car is stolen or damaged, the lessee or driver shall:

• report to the nearest police station;
• report to the Company immediately;
• cooperate with investigations.

The Company may activate the GPS tracking system to locate the vehicle, in line with Article 34-2.

(1) If the car becomes unusable due to breakdown, accident, theft, or any cause, the rental agreement terminates.

(2) Where the vehicle became unusable through a cause attributable to the lessee or driver, the lessee bears the retrieval and repair costs and the Company does not refund the rental charges.

(3) Where the cause is attributable to neither party, the Company refunds the charges corresponding to the period after the vehicle became unusable.

(4) Where the cause is attributable to the Company, the Company makes the refund in the preceding paragraph and also compensates the lessee for their loss. Except where the Company acted with intent or gross negligence, that compensation is capped at the rental charges for the booking.

(5) Apart from the preceding paragraphs, the lessee may not claim damages from the Company. This does not apply where the Company acted with intent or gross negligence.

(1) The lessee shall compensate for damage caused during use by the lessee or driver (not applicable to damage caused by reasons not attributable to them).

(2) If liable, the lessee shall compensate or pay business indemnity per the price list.

(3) If the lessee or driver causes damage to a third party or the Company through intentional acts or negligence, they shall compensate.

(4) For damage arising from refuelling with any fuel other than the specified type, the lessee shall bear the full cost — including draining the fuel, replacing fuel-system components, towing and business indemnity — regardless of whether any insurance payment is made.

(5) In the following cases the lessee shall bear towing, business indemnity and the actual costs in full:

• loss or damage of a key, including the actual cost of cutting and programming a replacement;
• loss of the vehicle inspection certificate or any other document carried in the vehicle, including the cost of obtaining a replacement and of the Company handling it;
• contact with the upper part of the vehicle caused by entering a place with a height restriction.

(6) In the following cases the lessee shall bear business indemnity and the actual cost of repair:

• over-discharge of the auxiliary battery;
• damage to the awning through incorrect operation or through driving with it not stowed.

(7) In the following cases the lessee shall bear the actual costs: loss of the ETC card, including tolls incurred, reissue and the Company handling it; and damage to gas equipment or cooking appliances through incorrect operation.

(8) Rental equipment is priced in the price list. Where an item is lost, not returned, or damaged beyond repair, the lessee shall bear the price shown there. Where it can be repaired, or needs cleaning, the lessee shall bear the actual cost of that work, up to the price shown.

(1) In these Terms, "business indemnity" means the loss the Company suffers because the vehicle could not be rented out while it was being repaired, cleaned or otherwise restored.

(2) It is calculated as the vehicle’s daily basic rate multiplied by the number of days the vehicle actually could not be rented, capped at 10 days where the vehicle can be driven and 20 days where it cannot.

(3) When charging business indemnity, the Company gives the lessee a written statement of the period involved and how the amount was calculated.

(4) Where the lessee brings the vehicle to a workshop nominated by the Company, or otherwise follows the Company’s instructions on restoring it, the business indemnity is halved.

(1) At handover the Company checks the condition of the vehicle with the lessee or driver using the exterior check sheet, and gives them a copy (including in electronic form).

(2) Damage identified at the return inspection that is not recorded on that check sheet, and that is not ordinary wear, is presumed to have arisen during the rental. The lessee may rebut that presumption with evidence.

(3) Before charging repair costs, business indemnity or other amounts, the Company gives the lessee a copy of the repair quotation or invoice and a written basis for the business indemnity.

(4) The lessee may ask the Company to explain any charge, and may obtain a quotation from another repairer at their own cost and submit it to the Company.

(5) Amounts charged under these Terms are payable within 14 days of the invoice date. The lessee authorises the Company to charge the amount to the card used for the booking where it is not paid by that date, after the statement in paragraph (3) has been given.

(1) Every rental vehicle carries motor insurance taken out by the Company. The cover and its limits are as set out in that policy and are shown on each vehicle detail page and in the price list. Those limits govern what the insurer pays a third party; they do not limit what the lessee owes the Company under these Terms. A summary follows:

(2) Where damage arises from a cause attributable to the lessee or driver, the lessee is liable to the Company for the full amount of that damage, including repair costs, towing and the business indemnity set out in the price list.

(3) Notwithstanding the preceding paragraph, where the lessee has purchased Deductible Compensation and all of the following are satisfied, the liability of the lessee is capped at the deductible for that vehicle. That deductible is a single amount per rental and is not added up across categories of damage. The conditions are:

• the accident or damage was reported to the police immediately (Road Traffic Act art. 72(1); reporting is required even where only property was damaged). A police report is a precondition of any insurance claim, so without one the Company cannot be indemnified;
• the Company was notified immediately after the accident or damage occurred and its instructions were followed;
• there was no serious traffic offence bearing on how the accident or damage arose — namely driving under the influence of alcohol or drugs, driving without a licence, exceeding the limit by 30 km/h or more (40 km/h or more on an expressway), running a signal, driving on the wrong side, road rage, or anything comparable;
• none of the acts listed in paragraph (5) occurred;
• and no false statement was made to the Company about the circumstances.

(4) Where any of the above is not satisfied, the full liability under paragraph (2) applies, whether or not Deductible Compensation was purchased.

(5) The acts that forfeit the cap are:

• taking the vehicle onto a circuit or other race track, including track days and experience drives;
• refuelling with any fuel other than the type specified;
• removing, disconnecting or shielding the location-tracking device;
• using the vehicle for competition, stunt driving or towing;
• driving on a beach, on sand, on a riverbed or anywhere other than a road;
• exceeding the seating capacity or the maximum load;
• loss or damage of a key, or loss of a document carried in the vehicle;
• entering a place with a height restriction and striking the upper part of the vehicle;
• damage caused by misoperating the camping equipment;
• driving under the influence of alcohol or drugs, or without a licence;
• driving by anyone the Company has not approved;
• sub-letting the vehicle or giving it as security;
• taking the vehicle outside Japan;
• forging the licence plates or modifying the vehicle;
• damaging the vehicle deliberately;
• and failing to stop and report after an accident (Road Traffic Act art. 72(1)).

(6) Any other breach of these Terms carries the charge or measure set out in the article that governs it, and does not affect the cap in paragraph (3). Smoking in the vehicle, for example, is charged as cleaning and deodorising, and does not by itself remove the cap on damage caused by an accident.

(7) The deductible differs by vehicle and is shown on each vehicle detail page and in the price list.

(8) If the Company pays a third party for damage that should have been borne by the lessee or driver, the lessee shall reimburse the Company immediately.

(1) The Company may terminate without notice and require immediate return where the lessee or driver drives under the influence of alcohol or drugs or without a licence, commits a serious prohibited act under Article 16, breaches Article 34-2(8), fails to return the vehicle after the rental period, or where there is another serious reason making it unreasonable to continue.

(1-2) For any other breach of these Terms, the Company may terminate only after allowing a reasonable period to put it right and the lessee has not done so.

(1-3) On termination under the preceding paragraphs the Company refunds the charges corresponding to the period after termination. The Company may then charge the compensation for loss set out in Article 31-2.

(2) The lessee shall compensate the Company for damages.

(1) Where the Company terminates under Article 31(1) or (1-2), or under Article 34-2(9), it refunds the rental charge for the period after termination, as those provisions state.

(2) Where the vehicle could not in fact be rented out for days within that period because of the termination, the Company may charge the lessee, as compensation for that loss, the vehicle’s daily basic rate multiplied by the number of those days. That number may not exceed the days remaining in the rental period at the time of termination, so this charge can never exceed the amount refunded under the preceding paragraph.

(3) Days that fall to be counted as business indemnity under Article 29-2 are excluded from the preceding paragraph. The Company does not charge twice for the same day.

(4) When charging under this Article the Company gives the lessee a written statement of the days involved and how the amount was calculated, and Article 29-3 applies to that charge.

(1) The lessee may terminate during use with the Company's consent and payment of the mid-term cancellation fee. The Company refunds the remaining rental fee.

(2) Mid-Term Cancellation Fee = {(Basic Fee for the rental agreement period) − (Basic Fee for the period from start to return)} × 50%.

(1) The Company collects personal information for:

• legal obligations under the Road Transport Law;
• introducing products and services;
• identity verification and eligibility assessment;
• customer surveys for product development;
• statistical aggregation and anonymised analysis.

(2) If the Company collects information for other purposes, it will specify the purpose in advance.

(1) The lessee may ask the Company to disclose, correct, add to, delete, stop using or stop providing to third parties the personal data the Company holds about them (Act on the Protection of Personal Information, arts. 33 to 35).

(2) Requests, and any complaint about how the Company handles personal data, should be sent to the contact address shown in the Company privacy policy. The Company responds without undue delay after confirming the identity of the person making the request.

(3) The Company takes the security measures required by that Act, restricts access to personal data to staff who need it for their work, and keeps a record of that access.

The lessee agrees their personal information (name, date of birth, driver's license number) may be registered in the All Rent-a-Car System for up to seven years in cases of:

• the Company being ordered to pay a parking fine;
• the lessee failing to pay parking violation-related fees;
• the Company deeming the vehicle has not been returned.

This information may be used by the Japan Rent-A-Car Association and member businesses for screening.

(1) Company vehicles are fitted with GPS location devices. During the rental period, the vehicle’s location and travel speed are transmitted to the Company. This is not for monitoring the lessee, but for vehicle safety management and for establishing the facts if an incident occurs.

(2) The Company uses this information solely for the following purposes:

• theft prevention, locating the vehicle, and detecting unauthorised removal;
• responding to and establishing the facts of accidents, breakdowns and other vehicle incidents;
• checking for excessive speed and other driving suspected of a serious legal violation;
• checking for entry into circuits or other areas where the Company prohibits driving;
• insurance claims arising from an accident, and fact-checking with the insurer;
• creation of route information (such as typical driving times) and service improvement, only after statistical aggregation into a form that cannot identify any individual, including use in route-information services operated by the Company’s group.

(3) The Company has no system that automatically compares travel speed against the legal limit of each individual road. The check in item 3 above is performed by individually reviewing the recorded driving data.

(4) Because the Company may need to establish the facts if an accident, insurance claim or other dispute arises, location data is retained for seven years from collection and then deleted. Where an accident, theft, legal violation or other incident occurs, the location data relating to it may be retained beyond that period until the matter is resolved (including completion of insurance claims, compensation and legal proceedings). Statistical information processed so that no individual can be identified is not subject to this retention period.

(5) The Company does not provide location data to third parties except:

• where required by law, or on a lawful request from the police or another public authority;
• to the Company’s insurer, for an insurance claim arising from an accident;
• where the information has been statistically aggregated so that no individual can be identified.

(6) Access to location data is restricted to Company administrators who need it for their work, and every access is logged. A lessee may request disclosure of the location data for their own rental period by the method prescribed by the Company.

(7) Depending on network conditions and the device’s power state, there may be periods where no location data is obtained. The absence of a location record is not evidence that the vehicle did not move.

(8) Because location data is the basis for establishing the facts if an accident occurs, the lessee must not remove the location device, disconnect its power, shield it, or otherwise interfere with its operation without the Company’s prior consent. These acts are a serious breach of these Terms and are grounds for the Company to terminate the rental agreement immediately.

(9) If the lessee breaches the preceding paragraph, the Company may:

• terminate the rental agreement immediately, in which case the Company refunds the charges corresponding to the period after termination and may charge the compensation for loss set out in Article 31-2;
• decline to apply the deductible cap of the vehicle insurance provided by the Company to any accident, vehicle damage, theft or other loss arising during the period of the breach, so that the lessee bears the full amount of that loss;
• charge the lessee for damage to, loss of, or restoration of the location device.

(1) Where the Company owes the lessee money, it may set that off against a matured monetary obligation the lessee owes it, to the extent of the smaller amount, notifying the lessee of the breakdown and the basis of the calculation.

(2) This does not prevent the lessee from setting off a claim they hold against the Company.

The lessee shall pay consumption tax (including local consumption tax) applicable to transactions under this agreement.

If either party fails to fulfill monetary obligations, they shall pay late payment interest at an annual rate of 14.6%.

If there is any discrepancy between the Japanese terms and any translated version, the Japanese version takes precedence. However, where a translation provided by the Company is more favourable to the lessee than the Japanese, the translation applies.

(1) The Company may separately establish detailed regulations with the same effect.

(2) Such regulations bind the lessee only if published on the Company website before the booking is made, and do not vary agreements already concluded. The Company also posts them at its business locations and in brochures.

(1) The Company shall make efforts to provide clear information to the lessee before rental regarding liability, insurance, and procedures in case of breakdown, accident, theft, illegal parking, or delayed return.

(2) The lessee shall make efforts to understand the terms and conditions.

The Company shall present the rental charges and these Terms to the lessee by:

• displaying them visibly at business locations;
• posting them on the Company's website;
• or providing them in written form.

(1) The Company may amend these Terms without individual agreement, under Civil Code art. 548-4, where the amendment is in the general interest of lessees, or where it does not conflict with the purpose of the rental agreement and is reasonable in light of the need for it, the appropriateness of the amended content, the existence of this provision and the other circumstances.

(2) When amending, the Company fixes the amended content and the effective date and gives notice of the amendment, its content and that date on the Company website or by other appropriate means, allowing a reasonable period — at least 30 days — before the effective date.

(3) An amendment under this Article does not apply to rental agreements concluded, or bookings accepted by the Company, before it takes effect. Those continue to be governed by the Terms as they stood at that time.

(4) The Company states the version and effective date of each edition of these Terms and keeps earlier editions available on its website.

The rental agreement and all related acts shall be governed by and construed in accordance with the laws of Japan.

(1) In the event of litigation, the Osaka Summary Court or the Osaka District Court, according to the amount in dispute, shall be the exclusive court of first instance by agreement.

(2) Where the lessee is a consumer who was not domiciled in Japan when the contract was made, the preceding paragraph does not prevent them from bringing suit in the courts of the country where they were then domiciled (Code of Civil Procedure art. 3-7(5)).

These Terms take effect on 30 August 2026. Revision history: 30 August 2026 (Articles 16, 21, 28, 29, 30, 31, 34-2 and others).